Contact Us

Opening
Hours

Mon-Fri 9am-5pm

Customer
Enquiries

helpme@holder8.com

International
Wholesale Team

sales@holder8.com

Ordering and Payments
Please allow us 24 hours to process your order. Once your order has been dispatched you will receive a confirmation email. Standard European Orders are delivered in 3 working days, international orders will take between 4-6 working days.

We accept the following methods of payment:

All our payments are processed through Stripe, are consumer protected and encrypted.

Shipping & Returns

Duties & Taxs

International Orders outside of the EU are shipped using Aramex. HOLDEReight cannot be held responsible for any duty’s or tax’s incurred by the customs of your country outside the European Union.

Returns & Refunds

We hope you love your new items but if not we will provide a full refund for purchases that are returned within 15 days of receipt. All original packaging must still be on the product. Please email us at helpme@holder8.com to process your return.

Used, altered or washed merchandise cannot be returned or exchanged. Upon receipt of returned goods HOLDEReight reserves the right to deny a refund if the merchandise does not meet policy requirements

Please be aware we do not issue prepaid shipping return labels and the customer is responsible for all return shipping fees.

Refunds will only be processed through the original mode of payment.

Terms and Conditions

Acceptance of the Terms and Conditions
Welcome to HOLDEReight.com. This site is hosted by Holdereight LTD. By using the site, you agree to be legally bound by all the terms and conditions contained in this Terms of Use Agreement (“Agreement”). Any purchase, claim or dispute arising out of a dealing with this website shall be governed and construed in accordance with the laws of the EU. Please read these terms carefully. By using this site, you also represent that you are at least 18 years old which is the minimum legal age to enter into a contract in the jurisdiction in which you are using the site. A minor who is under the age of 18 shall not register as a user of the website or make any transactions on the website. In addition, when you use any current or future version of the web site, you also will be subject to the terms and conditions of this Agreement. Please print a copy of this Agreement for your records. We may, from time to time, modify the terms of this Agreement. When we make changes, we will post those changes here. Your use of the HOLDEReight.com site following any such modification constitutes your agreement to the terms of the modified Agreement. The date of the most recent update is listed at the end of this Agreement.

Privacy Policy
Please review our Privacy Policy far below, which also governs your use of the HOLDEReight.com web site, to understand our privacy practices. By using the HOLDEReight.com web site you consent to terms of our Privacy Policy. The terms and conditions of our Privacy Policy are incorporated herein and made a part of this Agreement.

Copyright Notice
All product names, trademarks, trade dress, service marks or other images in this web site are the property of, HOLDEReight and the use thereof without the express written consent of the owner(s) thereof is strictly prohibited. All other product names contained on this web site may be trademarks or service marks of other persons. HOLDEReight® is a registered trademark of HOLDEReight LTD.

Trademark Notice
All product names, trademarks, trade dress, service marks or other images in this web site are the property of, HOLDEReight and the use thereof without the express written consent of the owner(s) thereof is strictly prohibited. All other product names contained on this web site may be trademarks or service marks of other persons. HOLDEReight® is a registered trademark of HOLDEReight LTD.

Links
HOLDEReight web site may contain links to a third party websites. HOLDEReight does not control the content of these web sites. Unless specifically stated on this web site to the contrary, HOLDEReight is not affiliated with these third parties and does not endorse or sponsor their web sites, products or service.

Privacy Policy

In order to make you feel comfortable and secure in our online store, we have taken numerous precautions to guard your security while making purchases online.
We collect and retain two types of information from site visitors: (i) personal information voluntarily provided by individual visitors when interacting on the site, making purchases of products or services from us, or on certain other occasions, such as via forms or in emails; and (ii) tracking data, which is automatically collected from every site visitor and recorded on our log files. For example, when you order a product, we may ask you to become a registered user of our site, during which you will be asked for your name, shipping and billing addresses, your date of birth, your e-mail address, and your credit card number or other payment-related information. In addition, we may keep a record of any correspondence, including any information contained therein. You may decline to provide any personal information. In an effort to improve our site we may collect non-personal information about how users navigate through the site. All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. Without limitation, we may collect information and tracking data regarding the number and frequency of visits to the site, viewed and/or purchased items, information on websites accessed prior to and following your visit to the site, the software used to access the site, your IP address and other device identifiers, Internet service provider-related information, and clickstream data. However, that information typically does not contain any personally identifiable information about you. The tracking data we record may include the location of your computer.
We automatically collect data using cookies. A “cookie” is a small data file that our site transfers to your computer. We deliver these cookies and collect data on our sites, and we also may use a third party agent to deliver cookies and collect data. We use the data we collect using cookies to help support the integrity of the registration and buying processes on our site, retain your preferences and account settings, learn about your possible interests so we can personalize our marketing and information to better support your interests, and improve our sites and your experience. When you view a video on our site that uses Adobe Flash Player, a third party (Adobe Systems Inc.) may set a “flash cookie” on your computer.
How we will use the information you provide us.
Financial information that is collected is used to bill you for products that you request. Contact information from the order form is used to send orders and information about our company to you. If you register for email or if you provide your email address to us, we will send you emails. These emails will inform you of our launch of new products, of special sales, of other events and issues we think are important. We use your shipping address to ship your products to you. We use your billing address, if different than your shipping address, to verify your billing information. We never share our customer names or addresses, e-mail addresses or other personally identifiable information.
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

We reserve the right to modify this privacy statement at any time.

Date Modified
1 January, 2017.